Support schedule

Our teaching assistants (TAs) are available to help you with course content and assignment questions during scheduled support hours.

Support Times (October - December 2025)

Tuesdays — On-Campus Support

• Time: 2:00 PM - 4:00 PM
• Location: Room T5
• Dates: October 28 - December 9
• Exception: No support on November 4

Wednesdays — Online Support

• Time: 2:00 PM - 4:00 PM
• Format: Via Zoom (link available on Slack)
• Dates: October 29 - December 10
• Exceptions: None

Fridays — On-Campus Support

• Time: 12:00 PM - 4:00 PM
• Location: Room T6
• Dates: October 24 - December 5
• Exceptions:
  • October 31: Support only from 2:00 PM - 4:00 PM
  • December 5: Location changed to room T5

Community Guidelines: Harassment-Free Environment

This is a safe and respectful learning space. All support sessions (on-campus, online, and on Slack) follow Aalto University’s Code of Conduct and are strictly harassment-free zones.

Required conduct:

• Treat all participants, TAs, and instructors with respect
• No harassment, discrimination, or inappropriate behavior of any kind
• No offensive comments related to gender, gender identity, sexual orientation, disability, physical appearance, race, religion, or any other protected characteristic
• Be professional and constructive in all interactions

Unacceptable behavior will not be tolerated and may result in removal from support channels and further consequences according to university policies.

If you experience or witness harassment, please report it to the course staff immediately.

How to Get Help

On Slack:

• Ask questions on public course-specific channels so everyone can benefit
• TAs and peers may answer voluntarily, but response times vary
• Send private messages only when requested by a TA
• Join the workspace: Slack invitation link

During Online Support:

• Participants are helped in the order they join the Zoom meeting
• If you join late, you may not receive help before the session ends

Important Notes

• Support hours are primarily for courses on this platform
• TAs may assist with other course-related issues when possible